The Benefits and Challenges of Bringing Therapy Animals to Work

The Benefits and Challenges of Bringing Therapy Animals to Work


Workplaces are slowly but steadily evolving to prioritize employee well-being today. In this quest, one unique trend gaining traction is the integration of therapy animals in office space. 

Even giants like Amazon have experimented with pet-friendly policies, and successfully improved workplace morale and engagement. This is supported by research that suggests that interacting with animals can reduce stress, improve morale, and increase productivity.

We must remember, however, that introducing therapy animals isn’t as simple as allowing dogs and cats into the office. Challenges such as allergies, workplace distractions, legal liabilities, and hygiene concerns need to be carefully considered. 

In this article, let’s talk about the benefits, challenges, as well as best practices of incorporating therapy animals into the workplace. 

Benefits of Therapy Animals at Work  

Stress Reduction & Mental Well-Being  

Research has revealed that even a small act like petting a dog can lower cortisol (the stress hormone) and increase oxytocin (the bonding hormone). This can lead to improved mood and reduced anxiety. 

Therapy animals in workplaces can help employees handle stressful situations better. By having designated times for animal interactions, employees can experience a mental reset. These breaks can allow employees to return to their tasks with renewed focus and calmness.  

Increased Productivity & Focus  

It might seem counterintuitive, but allowing therapy animals at work can enhance productivity. Short pet breaks allow employees to step away from their screens, leading to better concentration and creativity when they return. 

Employee Engagement & Retention  

Companies that incorporate pets like cats and dogs into their wellness programs see a boost in job satisfaction. Employees appreciate organizations that prioritize their mental health, leading to higher retention rates and lower absenteeism. 

Physical Health Benefits  

Beyond mental well-being, therapy animals contribute to better physical health. The American Heart Association mentions that petting animals lowers blood pressure and heart rate, reducing the risk of cardiovascular disease. 

By encouraging employees to take short walks with dogs, for example, sedentary work habits can be combated. This will also work on improving the mobility and overall well-being of the team members.  

Challenges of Having Therapy Animals at Work  

Allergies, Phobias & Employee Comfort  

Unfortunately, not everyone is comfortable around animals. Allergies to pet dander are quite common, affecting 10-20% of the population. Some employees may also have phobias or traumatic past experiences with animals. 

To practice inclusivity, organizations must implement clear policies on where therapy animals are allowed and ensure proper ventilation and pet-free zones.  

Workplace Disruptions & Distractions  

As the U.S. Chamber of Commerce correctly highlights, young and high-energy pets can need a lot of attention. While these young furballs provide emotional benefits, their presence can also cause distractions if not managed properly. 

Companies can address this by assigning pet interaction sessions or spots rather than allowing unrestricted access. Employees must also understand the boundaries of interaction to maintain professionalism. For example, pets may be allowed in cabins and common areas, but not in conference rooms. Employees may interact with pets during personal work and breaks but not during meetings and discussions. 

Companies introducing therapy animals must comply with local labor laws and workplace safety regulations. Employers should also ensure that liability insurance covers potential incidents, such as dog bites or allergic reactions to cat hair. This is very important to avoid any future legal complications.  

Hygiene & Cleanliness Management  

Maintaining a clean and sanitary environment is crucial when integrating therapy animals. Pet hair, waste, and odors can pose health risks if not properly managed. Scoop Soldiers reminds us that dog waste is, in fact, a biohazard. It’s not just a mess but also a breeding ground for dangerous microorganisms that can be harmful to your well-being. 

Employers must have in place designated cleaning protocols to keep the office environment as hygienic as possible. For example, grooming, dog-walking or dog poop pick-up service may be scheduled to automate the routine and maintain the workplace standards. A clear policy on where animals can relieve themselves should also be established. 

Best Practices for Introducing Therapy Animals at Work  

Develop a Comprehensive Pet Policy  

A structured pet policy should outline all the basics and important queries employees may have. For example:   

  • Eligibility criteria for bringing therapy animals  
  • Behavioral expectations (e.g., animals must be trained)  
  • Vaccination and hygiene requirements  
  • Designated pet-friendly zones  
  • The requirement to sign an agreement (if any)

Partner with Certified Therapy Animal Organizations  

Along with allowing employees to bring personal pets, workplaces can also collaborate with certified therapy animal programs. These programs ensure that animals are well-trained, socialized, and prepared for office environments. 

Scheduled visits by therapy animals also offer controlled exposure, preventing potential disruptions.  

Conduct a Pilot Program & Gather Employee Feedback  

Before fully adopting a pet-friendly policy, organizations should consider running a trial phase to assess feasibility. Surveys can help gather employee opinions, identify concerns, and adjust policies accordingly. If successful, the program can be expanded based on workplace dynamics and employee preferences.

Bringing therapy animals to the workplace does offer numerous advantages, from stress relief and enhanced productivity to improved workplace morale. However, organizations have to be mindful of the challenges discussed above.

By implementing clear policies, structured interaction sessions, and maintaining hygiene standards, you can create a workplace everyone loves. These will also help you strike just the right balance between a pet-friendly environment and a professional workspace.



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