An HR Hero – Gurkaran Singh Mehta: Shaping a Prosperous, Innovation-Driven Future for MITA India

Almost all the time, inspiration is the source of innovation. Gurkaran Singh Mehta’s motivation to delve into HR stemmed from its multifaceted nature. As the nerve centre of any organization, HR offers a unique platform to hone leadership skills across various facets of the business, he says, deeply inspired by HR’s role in the people empowerment. This interconnectedness presented an unparalleled opportunity for him to grow and contribute significantly.

Gurkaran’s journey in the dynamic automotive industry wasn’t a preordained path. While a childhood dream of becoming an automotive engineer never materialized, he has always possessed a strong leadership drive, perhaps an inherited trait. This innate desire to excel, coupled with a fortuitous opportunity, led him to the human resources department. He reflects, “Our esteemed Director recognized my potential and entrusted me with the role of Head HR, a pivotal moment that set the course for my career.”

However, Gurkaran’s path wasn’t without its challenges. Initially, he pursued a career in science and research, but his aspirations met with limited success. Recognizing the need for a shift in direction, he made the decisive choice to pursue an MBA while simultaneously embarking on his professional journey as a trainee at MITA India. This dual pursuit demanded immense dedication and resilience. However, it ultimately paved the way for his current role as Head of HR & Admin at MITA India Pvt. Ltd. Unit – II.

Ingrained Innovation

According to Gurkaran, MITA India’s success as a leading transformational company in hydraulic lifts for tractors stems from a deeply ingrained philosophy centred around innovation, customer centricity, and sustainable growth.

• Innovation: The company believes that continuous innovation is the cornerstone of its success. MITA India fosters a culture of creativity and experimentation, encouraging its engineers and technicians to push the boundaries of hydraulic technology. This relentless pursuit of cutting-edge solutions has allowed the firm to develop groundbreaking products and services that meet the evolving needs of its customers.
• Customer Centricity: Gurkaran says they prioritize understanding and exceeding the expectations of their customers. “We maintain open lines of communication, actively listen to their feedback, and tailor our solutions to their specific requirements.” This customer-centric approach has built strong, long-term relationships with their clients, fostering trust and loyalty.
• Sustainable Growth: Gurkaran and his team are committed to sustainable growth that benefits all stakeholders. They prioritize environmental responsibility, minimizing their environmental impact and promoting sustainable practices throughout their operations. They also invest in the development of their employees, creating a rewarding and fulfilling work environment that fosters growth and encourages professional development.

Evolving in Accordance with Market Dynamics

Gurkaran adds, “The dynamic nature of the business landscape necessitates a constant evolution of our strategies.” To maintain its position as a leading transformational company in the hydraulics sector, MITA India focuses on several key USPs:

• Technological Prowess: It invests heavily in research and development, staying at the forefront of technological advancements in hydraulics. This enables the firm to offer cutting-edge solutions that enhance efficiency, performance, and sustainability.
• Customized Solutions: Gurkaran and his team understand that a one-size-fits-all approach is not effective in the complex world of hydraulics.  “We work closely with clients to understand their unique needs and develop tailored solutions that address their specific challenges,” he adds.
• Strong Customer Relationships: They prioritize building long-term relationships with their clients based on trust, transparency, and mutual benefit. Their commitment to customer satisfaction drives them to provide exceptional service and support throughout the entire lifecycle of their products.
• Focus on Sustainability: They are dedicated to sustainable practices, from eco-friendly manufacturing processes to energy-efficient product designs. This commitment aligns with the growing demand for environmentally responsible solutions and strengthens MITA India’s position as a responsible corporate citizen.
• Skilled Workforce: Gurkaran shares, “We recognize that our employees are our greatest asset. We invest in their development, fostering a culture of innovation and continuous learning. This ensures that we have a highly skilled and motivated workforce capable of driving our future success.”

Exceptional Leadership of the Collaborative Spirit

Gurkaran attributes this success to the leadership. “Our success is indeed a testament to the exceptional leadership and collaborative spirit of our Director and senior management team.”

• Visionary Leadership: The Director provides a clear and inspiring vision for the company’s future, consistently challenging us to think beyond the immediate horizon and embrace innovative solutions. “This visionary guidance provides a strong foundation for all our endeavours.”
• Collaborative Approach: Gurkaran adds, “We believe in the power of collective intelligence. Our senior management team fosters a highly collaborative environment where open communication, active listening, and the free exchange of ideas are encouraged.” They actively seek input from all levels of the organization, ensuring that diverse perspectives are considered in decision-making.
• Employee Empowerment: MITA India empowers its employees to take ownership of their work and contribute to the company’s success. It provides them with the necessary resources, support, and autonomy to excel in their roles. This fosters a sense of ownership and encourages innovation and creativity.
• Focus on Continuous Improvement: Gurkaran insists that they are committed to continuous improvement in all aspects of their business. They regularly analyze their performance, identify areas for enhancement, and implement strategies to optimize their processes and enhance the team’s capabilities.
• Strong Ethical Foundation: “Our leadership team upholds the highest ethical standards in all our business dealings. We prioritize integrity, transparency, and social responsibility in all our interactions with customers, employees, and the community.”

Future Business Transformation with Technovations

In the rapidly evolving business landscape, the future of transformation hinges on innovation, disruptions, and a relentless focus on enhancing the end-user experience. MITA India Pvt. Ltd. exemplifies this approach by seamlessly integrating operational efficiency with customer satisfaction. As Gurkaran highlights, “Operational excellence and customer satisfaction are not mutually exclusive; they are intertwined.” This philosophy drives MITA India’s efforts to create a robust framework that ensures long-term success through technovative strategies.

One of the foundational pillars of their approach is customer-centric innovation. By deeply understanding and anticipating customer needs, MITA India develops products and services that not only enhance operational efficiency but also deliver exceptional value. This ensures that technological advancements are aligned with customer expectations, fostering a sense of trust and loyalty. Additionally, their data-driven decision-making capabilities enable the company to optimize operations and improve customer experiences. Leveraging analytics, they gain insights into customer behaviour and operational bottlenecks, making informed choices that propel business growth.

MITA India also prioritizes empowering its workforce to act as customer advocates. By fostering a culture of ownership and providing employees with the necessary tools and training, they empower their team to address customer concerns and exceed expectations proactively. Gurkaran explains, “Building long-term relationships based on trust and transparency fosters loyalty and contributes to sustainable growth.” This people-first approach strengthens the company’s operational backbone while reinforcing its customer-focused mission.

Beyond customer engagement, MITA India is at the forefront of integrating digitalization and technological advancements into its core operations. Their commitment to embracing high-tech technologies, such as robotics, smart manufacturing, and predictive maintenance, demonstrates their drive for precision and efficiency. These innovations reduce operational inefficiencies and enhance product quality, enabling the company to stay ahead in a competitive industrial ecosystem.

The company also emphasizes research and development (R&D) to explore new technologies and collaborate with academic and industry leaders. By continuously pushing the boundaries of innovation, MITA India contributes to shaping a technovative future. Furthermore, upskilling the workforce ensures that employees are equipped to navigate digital transformations effectively, fostering a culture of continuous improvement.

In its commitment to sustainability, MITA India integrates eco-friendly practices and processes, aiming to reduce its environmental footprint. Gurkaran asserts, “We are not only improving operational efficiency but also contributing to a more sustainable and technologically advanced industrial ecosystem.”

Through these strategies, MITA India demonstrates that future business transformation is about balancing technological advancements with human-centric values to create a thriving, resilient, and sustainable enterprise.

A Workforce Akin to Warriors

At MITA India, the workforce is celebrated as the backbone of the organization, embodying resilience, ingenuity, and dedication. Recognizing employees as the most valuable asset, the company fosters a culture where growth, skill development, and empowerment are paramount. Through continuous learning initiatives, employees are encouraged to access industry certifications, workshops, and conferences to sharpen their expertise and stay ahead in their fields. Internal mobility further expands horizons, enabling employees to explore diverse roles and departments, which enriches their skillsets and broadens career opportunities, shares Gurkaran.

Celebrating achievements is deeply ingrained in MITA India’s ethos. With recognition programs that include awards, bonuses, and public appreciation, the company nurtures a sense of accomplishment and motivates its workforce to pursue excellence. Moreover, employee voice is empowered through feedback channels like surveys, town hall meetings, and open-door policies, ensuring suggestions and concerns are valued. Employees are also encouraged to embrace creativity and bold thinking as the company fosters a culture of innovation, providing space and resources for experimentation, he adds.

MITA India’s commitment to its workforce shone brightest during the challenges of the COVID-19 pandemic. Facing unprecedented adversity, the company prioritized employee health through a dedicated task force, stringent safety protocols, and partnerships with healthcare providers. Financial assistance programs and mental health support further exemplify the company’s unwavering care, shares Gurkaran. The result? A workforce that emerged stronger, united, and more resilient.

Through these efforts, MITA India has built not just a team but a workforce akin to warriors—empowered, innovative, and unwavering in the face of challenges.

An Advice to Create a Brighter Future for India

India’s economic potential can be significantly unlocked by fostering entrepreneurial spirit. To budding entrepreneurs aspiring to venture into the business space, Gurkaran’s advice is clear: focus on solving real-world problems and building value-driven enterprises. Begin by identifying genuine needs in the market and crafting innovative solutions that improve lives. A strong foundation is essential—draft a comprehensive business plan that outlines your vision, target audience, and unique value proposition.

Innovation and adaptability are key to staying relevant; embrace technology to streamline operations and meet evolving customer demands. Customer satisfaction should remain at the heart of your business, alongside assembling a passionate team that shares your vision. Challenges are inevitable, but with resilience, they can be transformed into opportunities for growth.

Additionally, practice social responsibility and give back to the community to create a positive impact beyond business success. With perseverance, learning, and self-belief, Indian entrepreneurs can shape a brighter, prosperous future for the nation.

Driving Transformational Innovation

“At MITA India, our vision is to lead the industry with groundbreaking hydraulic lift solutions while championing sustainability,” divulges Gurkaran. By fostering a culture of transformative innovation, they invest in advanced technologies to meet evolving customer and societal needs. “Strengthening our global presence, we aim to expand into new markets and solidify our position as a trusted partner.” Additionally, they are committed to nurturing future leaders and contributing to India’s economic growth by creating jobs, fostering innovation, and supporting sustainable development, he says before concluding, “Through these efforts, we aspire to shape a prosperous, innovation-driven future for India.”

For more information, call Gurkaran Singh Mehta at +91-7291977029 or email him at [email protected].