Deepak Nangla, Managing Director of Premier by Brightsun

An interview with Deepak Nangla, Managing Director of Premier by Brightsun

In this interview, we speak with Deepak Nangla, the Managing Director of Premier by Brightsun, to explore his vision for the future of luxury travel.

With a wealth of experience in the industry, Deepak shares insights on the evolving landscape of travel, the importance of sustainability, and how Premier by Brightsun is redefining personalized experiences for discerning travelers.

What inspired you to launch the brand Premier by Brightsun?

Deepak Nangla : The inspiration behind launching Premier by Brightsun came from recognising the growing demands for a more tailored, luxury travel experience among the high-net-worth individuals and corporate clients.

As travel needs became more sophisticated, we saw an opportunity to create a specialised brand that focuses solely on this premium segment. Premier by Brightsun is designed to cater exclusively to the unique requirements of this clientele, offering bespoke services such as premium flight and hotel bookings and comprehensive business travel solutions.

Our goal is to provide exceptional service with great attention to detail, ensuring that every journey—whether for business or leisure—is flawlessly executed and seamlessly luxurious.

What are the key challenges you foresee in the travel industry, and how do you plan to address them?

Deepak Nangla : As the travel industry continues to recover post-pandemic, we remain optimistic about its future growth. While there are challenges, such as geopolitical tensions and potential health risks, I believe the industry will bounce back stronger than expected.

One key area I’m focusing on is the Indian market, which is poised to become one of the largest travel markets by 2040. To address these evolving opportunities, we have further expanded our office in Gurugram and are in the process of hiring the more staff.

We also have plans to introduce unique, experiential products such as curated excursions and luxury dining options, tailored specifically to enhance the travel experience for our high-net-worth clients.

This approach will allow us to stay ahead of trends and continue providing exceptional, personalised service despite any challenges.

Can you discuss any recent partnerships or collaborations that have been pivotal for your business?

Deepak Nangla : Our partnerships with major airlines and hotel chains been instrumental in driving our growth and enhancing the services we offer. These collaborations allow us to provide exclusive benefits, seamless travel experiences, and unique offerings to our clients.

By working closely with industry leaders, we’re able to secure premium services, special rates, and tailored travel solutions, ensuring we meet the evolving needs of our customers.

These strategic partnerships have play a crucial role in helping us maintain a competitive edge and deliver the exceptional service our clients expect.

How do you balance luxury and affordability in your travel packages?

Deepak Nangla : Our main focus is to deliver exceptional service while ensuring our offerings remain accessible and provide great value to our customers.

While luxury is at the heart of our services—offering premium flights, five-star accommodations, and exclusive experiences—we also work closely with our partners to negotiate competitive rates and offer flexible options, making sure our clients receive the best possible value for their money.

What are your thoughts on the rise of remote work and its impact on travel trends?

Deepak Nangla : The rise of remote work has significantly reshaped travel trends in the post pandemic era. With more people having the flexibility to work from anywhere, we’re seeing an increase in demand for “workations”—blending business and leisure travel.

Clients are seeking destinations that offer a balance of comfort, productivity, and relaxation, with premium amenities and reliable connectivity. This trend has also boosted interest in longer stays and unique, immersive experiences.

Can you share any upcoming projects or initiatives that you are particularly excited about?

Deepak Nangla : Firstly, we’re excited about our expansion into Ireland, where we’ve already commenced operations and appointed Hasan Mutlu as Director of Operations. We’re also focusing on expanding our destination offerings, with particular emphasis on the UAE.

 This region has quickly become a sought-after destination for our Premier clients, particularly those seeking second homes, and having a local support in the region is key for both inbound and outbound travel services.

We also launched our new website recently, btpremier.com, offering a more personalised and convenient experience for our clients, allowing them to log in and access exclusive pricing within a closed user group.

They can also manage family or company accounts with ease. We’re constantly working to improve the platform, and our next steps include adding more luxury hotel options and unique, customised cruise experiences.

What advice would you give to young professionals aspiring to enter the travel industry?

Deepak Nangla : For young professionals entering the travel industry, my advice is simple- do what you love. The journey won’t always be smooth, but when you’re genuinely excited about your work, you’ll find the energy to push through even the tough days.

Also, try to carve out your own niche. Don’t just replicate what others are doing—learn from their experiences, but focus on how you can bring something new to the table.

Use the tools and insights that others have developed, then refine them and make them better. Stay curious, keep learning, and never lose sight of what inspires you in this industry!

As we conclude our conversation, Deepak Nangla’s passion for innovation and commitment to excellence shine through.

His leadership at Premier by Brightsun promises to shape the future of luxury travel, ensuring unforgettable experiences while prioritizing sustainability and customer satisfaction.

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