An interview with Dharmisha Gokani, Director of D’aromas, a leading supplier of premium HoReCa products
n this exclusive interview, we sit down with Dharmisha Gokani, Director of D’aromas, to explore her insights on the HoReCa industry.
With a passion for quality and innovation, she shares the journey of D’aromas as a leading supplier of premium products that elevate culinary experiences.
How is D’aromas helping bridge the operational and quality gap for emerging cafés in India’s growing F&B landscape?
Dharmisha Gokani: At D’aromas, we understand that many emerging cafés in India struggle to meet the dual challenge of operational efficiency and consistent quality.
We bridge this gap by offering a streamlined ecosystem that combines premium beverage solutions with expert-led advisory services.
From sourcing high-quality coffee and tea blends to offering equipment guidance and barista training, we ensure that even first-time café owners can operate with the professionalism and consistency of established brands.
Our goal is to make quality accessible and operational hurdles manageable — so cafés can focus on delivering memorable experiences to their customers.
Can you elaborate on how D’aromas supports first-time café owners in navigating challenges related to beverage curation, menu development, and customer experience?
Dharmisha Gokani: We take a holistic approach when it comes to supporting first-time café owners. Our team works closely with them from the concept stage, offering curated beverage menus that strike a balance between innovation and local taste preferences.
We also provide ready-to-serve beverage formats, flavour pairing suggestions, and customized drink ideas tailored to their brand positioning.
Beyond the product, we offer guidance on pricing strategy, presentation aesthetics, and even staff training — all with the aim of enhancing the overall customer experience.
This ensures that new café owners are not only equipped with great products but also with the know-how to create a loyal customer base.
What role does D’aromas play in guiding F&B entrepreneurs beyond product supply — particularly in training, café set-up, and trend forecasting?
Dharmisha Gokani: We position ourselves as partners, not just suppliers. D’aromas goes beyond product delivery by offering hands-on support in critical aspects of café launch and operation.
This includes layout consultation for café set-up, coffee equipment recommendations, and in-depth barista and staff training modules. Additionally, we keep our partners informed about emerging global and local beverage trends.
By proactively sharing this knowledge, we help cafés stay ahead of the curve and make strategic decisions that align with consumer expectations and market shifts.
In a competitive café culture where differentiation is key, how does D’aromas help its partners craft unique beverage identities that align with evolving consumer preferences?
Dharmisha Gokani: Today’s café-goers are seeking experiences that go beyond the ordinary. D’aromas helps partners craft distinct beverage identities by co-developing signature drink lines, experimenting with global ingredients, and embracing health-forward or sustainability-oriented trends like plant-based alternatives and functional beverages.
We support partners with creative freedom, backed by our technical expertise and flavour research, so that each café can stand out with offerings that are not only delicious but culturally and demographically resonant.
Our innovation lab works closely with clients to ensure that their beverage menus are trend-aware yet authentic to their brand.
With the F&B industry evolving rapidly, how is D’aromas innovating its offerings and advisory support to stay ahead of market trends and help cafés scale sustainably?
Dharmisha Gokani: Innovation is central to our mission. We constantly evolve our product portfolio to include next-gen beverage solutions. But innovation for us also means empowering café entrepreneurs with future-ready insights.
Through our Café Incubation Program, trend intelligence resources, and regional taste mapping, we enable partners to not only survive but thrive in a fast-changing F&B environment.
Scalability and sustainability go hand-in-hand, and D’aromas ensures that our solutions are efficient, adaptable, and designed to grow with our partners.
Dharmisha Gokani’s vision and leadership at D’aromas exemplify the commitment to excellence in the HoReCa sector.
Her insights not only highlight the challenges faced but also inspire a future where quality and creativity continue to thrive in the culinary world.
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