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What Do Customers Want and Expect From the Call Center?

What Do Customers Want and Expect From the Call Center?

Gut feelings are no longer helpful in recognising customer intent. Now, you should be smarter than ever. And this smartness can be evolved by data. So, how do you get data about your audiences? Well, thanks to AI-powered chatbots and customer-centric call centers! They are exponentially emerging as an experience-maker, whether good or bad. These

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Everything You Need To Know About The Movie Platform

Everything You Need To Know About The Movie Platform

By Anurag Tiwari MKVCinemas: A Deep Dive into the Popular Movie Platform MKVCinemas is a well-known online platform that provides access to a wide range of movies, including Bollywood, Hollywood, South Indian films, and web series. It has gained popularity due to its free downloads and streaming options. However, the website operates in a legally

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Top 10 Best Business Movies to Watch in 2025 for Entrepreneurs

Top 10 Best Business Movies to Watch in 2025 for Entrepreneurs

An entrepreneur takes the road less travelled. These are individuals who look at life with a different perspective. They don’t follow the mediocrity of 9 to 5 and create opportunities for others to explore. Such people are dreamers and commit themselves to achieving more than wealth in life. These are the kind of people that

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Income tax bill won't raise tax or compliance load: Finance secretary Tuhin Kanta Pandey

Income tax bill won’t raise tax or compliance load: Finance secretary Tuhin Kanta Pandey

New Delhi: Finance secretary Tuhin Kanta Pandey on Thursday said that the new income tax bill, expected to be tabled in Parliament next week, will not add any new tax or compliance burden to taxpayers. “Let me assure you (in the income tax bill) there will be no extra tax on the taxpayers,” he said

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Can BJP victory reshape the city's alcobev sector and boost liquor market growth?

Can BJP victory reshape the city’s alcobev sector and boost liquor market growth?

Exit polls are indicating a landslide victory for the Bharatiya Janata Party in Delhi (BJP) in Delhi, and if it were to come true, it would mean the end of a decade of Aam Aadmi Party (AAP) rule in the national capital. While political pundits are busy talking about the implications it can have on

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List of Reliable Coal Handling Equipment Manufacturers

List of Reliable Coal Handling Equipment Manufacturers In India

If you think life sustains without electricity, now nobody can live a life on earth. All household-to-business applications maintain their operations with the utilization of electricity. With such an increase in demand, the coal handling plants and thermal plants require the coal handling equipment. It functions to provide productive and cost-efficient output for fast operations.

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Business Today Desk

EMI relief for home loan buyers? What happens to loan rate if RBI may cut interest rates on Friday 

RBI MPC: The Monetary Policy Committee (MPC) of the Reserve Bank of India is expected to announce an interest rate cut on Friday. Economists have predicted a 25 basis point (bps) reduction, marking the first such decrease in five years. The MPC is currently discussing various key interest rates and measures to address domestic liquidity

EMI relief for home loan buyers? What happens to loan rate if RBI may cut interest rates on Friday  Read More »

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