India’s largest IT company, Tata Consultancy Services (TCS), believes that generative artificial intelligence (AI) is not just another technology but a big change that will help many industries in the future.
N Chandrasekaran, chairman of Tata Sons and the TCS board, said in the company’s annual report that TCS sees generative AI (GenAI) as more than just a tech trend. “Achieving near-human reasoning capabilities, GenAI is not just another tech cycle, it is a civilisational shift,” he wrote to shareholders.
He explained that TCS has already used AI in many of its services and created smart AI tools to improve how the company works. TCS also introduced a new AI platform called ‘TCS Wisdomnext’ to help businesses.
Chandrasekaran shared that TCS plans to create a large group of AI agents who will work together with human employees in what they call a “human+AI” model. The company also wants to invest in AI data centers, cloud technology, and partner with other tech companies and startups to improve AI solutions.
K Krithivasan, the CEO and Managing Director of TCS, said many clients now want bigger AI projects that show good returns on investment. TCS is helping these clients by building AI labs and centers focused on AI solutions. The company already has over 150 AI agents working in different business areas.
Krithivasan also mentioned new top leaders joining TCS to focus on AI and strategy, showing the company’s strong belief in AI’s future.
Real-life AI success stories
One example Chandrasekaran gave was a drug discovery project where TCS helped design over 1,300 new molecules. From these, 12 were selected for testing in labs, showing how AI can help in important scientific work.
While some IT companies have slowed hiring due to AI and automation, TCS believes AI will change the nature of jobs rather than reduce them.
Chandrasekaran also pointed out that recent global challenges, like rising costs and lower production, affected TCS’s profits in the last financial year.
Krithivasan reported that TCS made new deals worth USD 39.4 billion during the year, with clients including the European retailer Primark and Xerox. The company’s revenue grew 6% to Rs 2.55 lakh crore, and its operating margin was 24.3%.
On the stock market, TCS shares closed slightly down by 1.11% on the BSE.
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