Rules, Registration, and Complaint Process

The Real Estate (Regulation and Development) Act, 2016 (RERA) has significantly transformed the real estate sector across India, and RERA plays a crucial role in implementing these changes within the state. In every Indian state, RERA empowers buyers with rights and information, mandates responsibilities for developers and agents, and establishes a mechanism for grievance redressal. This guide aims to understand RERA Odisha’s functions, benefits, and processes for homebuyers, real estate agents, and developers. Navigating the property market can be complex, but with Odisha RERA, stakeholders have a framework that promotes transparency, accountability, and fairness, ensuring a more secure investment environment.

What is RERA Odisha?

In Odisha, the RERA authority was established to regulate and promote the real estate sector, ensure property sales transparency, and protect consumers’ interests. They act as a shield between buyer and builder to help standardise the process, mandating registration, and act as a grievance redressal for the buyer. 

Benefits of RERA Odisha for Apartment Buyers

RERA offers apartment buyers a sense of trust, enhancing their security and confidence in real estate investments. Its list of benefits for buyers aims to create a more buyer-friendly and transparent property market.

• Transparency in Project Timelines & Delivery: Promoters must provide clear, legally binding timelines for project completion and delivery. Buyers can access this information on the RERA Odisha website.
• Protection Against Project Delays: If developers miss deadlines, they are liable to pay compensation to the buyers, including the interest paid by the buyers on their home loans for the period of delay.
• Filing Complaint: Buyers can easily file complaints against developers or agents for violations of RERA rules through the Odisha RERA website.
• Get Project Details: Promoters must disclose all project information, including layout plans, approvals, land title status, and contractor details, on the RERA Odisha portal.
• Safe Advance Payment Limits: Developers cannot accept more than 10% of the property’s cost as an advance or application fee before entering into a registered agreement for sale.
• Escrow Accounts to Secure Investment: Developers must deposit 70% of the funds collected from buyers into a separate escrow account. This money can only be used for the construction and land costs of that specific project, preventing fund diversion.

What are the Key Features of RERA Odisha?

The Odisha RERA incorporates several key features from the central RERA Act to streamline and effectively regulate the state’s real estate regulation.

• Registration Mandate: All commercial and residential real estate projects (above 500 sq m or more than 8 units) and real estate agents must register with RERA Odisha before advertising, marketing, booking, selling, or offering to sell any property.
• Promoter Disclosure Norms: Promoters must provide comprehensive and accurate details of their projects on the RERA Odisha website, including approvals, current status, and completion schedules.
• Sales Agreement Clauses: RERA Odisha mandates a standardised model sale agreement, ensuring fairness and transparency in the terms and conditions between the buyer and the promoter.
• Grievance Redressal and Penalties: A robust mechanism for resolving disputes is in place, with provisions for penalties on errant developers or agents who fail to comply with RERA regulations.
• Real-Time Project Tracking: Buyers can track the progress of Odisha-registered projects online through the authority’s portal, ensuring they are updated on developments.
• Compliance and Timely Updates: Promoters must submit regular updates on project progress to RERA Odisha, which are then made available to the public.

Documents Required for RERA Registration in Odisha

Promoters and real estate agents need to submit a specific set of documents for RERA registration. This comprehensive list ensures their credibility and compliance.

For Promoters/Builders:

• PAN Card copy.
• Audited financial statements for the last three financial years.
• Copy of the legal title report for the land.
• Details of encumbrances on the land.
• Approved building plans, layout plans, and specifications.
• Proposed plan, sections, elevation, and other relevant project drawings.
• Details of the escrow account.
• Proforma of the allotment letter, agreement for sale, and conveyance deed.
• Information on the number and types of apartments, plots, or buildings.
• Names and addresses of real estate agents (if any) for the project.
• Names and addresses of contractors, architects, and structural engineers.
• A declaration, supported by an affidavit, stating that all information is accurate and that the promoter will comply with RERA rules.

For Real Estate Agents:

• PAN Card copy.
• Address proof of the place of business.
• Details of the enterprise (e.g., proprietorship, partnership, company), including its registration documents.
• Photographs of individual agents or directors/partners.
• Income tax returns for the last three financial years (if applicable).
• A declaration stating that they will not facilitate the sale or purchase of properties in unregistered projects.

Others (Co-promoters, Landowners, Legal Heirs):

Individuals or entities like co-promoters and landowners who are part of the project development agreement will generally need to provide identification proofs (PAN, Aadhaar), address proofs, and documents establishing their legal rights, interest, or share in the project land or development. Legal heirs involved would need to submit succession certificates or equivalent legal documentation. These are typically submitted as part of the promoter’s comprehensive documentation.

How to Register for RERA Odisha Online

The RERA registration process is designed to be user-friendly. If you’re wondering how to register a project in RERA Odisha or yourself as an agent, follow these general steps to ensure compliance.

• Step 1: Visit the Official RERA Website: (rera.odisha.gov.in).
• Step 2: Navigate to the registration section and select whether you are registering as a ‘Promoter/Project’ or a ‘Real Estate Agent’.
• Step 3: Complete the online application form with all the requisite details accurately. This will include personal/company information, project details (for promoters), and other relevant data.
• Step 4: Scan and upload all the necessary documents for your category (promoter or agent). Ensure the documents are clear and in the prescribed format.
• Step 5: Pay the RERA Odisha registration fees online through the available payment gateways..
• Step 6: After successful submission and payment, you will receive an acknowledgement, which can be downloaded from the RERA Odisha login portal.

How to Check RERA-Registered Projects and Agents

Before any property investment, it’s crucial to check the RERA project. The RERA Odisha website provides easy access to this information.

• Step 1: Access the RERA Portal (rera.odisha.gov.in).
• Step 2: Use Search Filters: Look for sections like “Registered Projects” or “Registered Agents.” You can typically search using filters such as project name, promoter name, registration number, or location for projects. For agents, you can search by name, registration number, or company name.
• Step 3: View Registration Status, Approval Dates: The search results will display the registration status, date of registration/approval, and expected completion dates for projects.
• Step 4: Check Agent Name, Validity & License ID: For agents, you can verify their name, registration number, validity period of their license, and contact details.
• Step 5: Download RERA Certificate: In many cases, you can view or download the RERA registration certificate of the project or agent directly from the portal, offering further assurance. Reviewing the list of RERA registered projects in Odisha is a key step in due diligence.

Role of RERA in Home Loan Approvals

RERA and home loan processes are increasingly interlinked, as RERA registration provides an added layer of security for both buyers and lending institutions. Many ask, is RERA needed for home loan approvals?

• Is RERA Number Mandatory for Loan Disbursal? While not always explicitly ’mandatory’ by all lenders for all types of properties (e.g., standalone resale houses might differ), most banks and financial institutions strongly prefer, and often insist on, RERA registration for projects they finance. For new projects, it’s becoming a standard requirement for loan disbursal.
• How Banks Verify Project Authenticity: Banks use the RERA registration number to verify the project’s legal approvals, promoter details, and compliance status on the RERA Odisha website. This helps them assess the risk associated with the project.
• Impact on Loan Application Success Rate: Applying for a home loan for a RERA-approved project in Odisha generally increases the chances of a smoother and faster loan approval process. Lenders view RERA registered projects as more reliable and less risky.

RERA Odisha Fees and Charges (2025 Updated)

Understanding the RERA registration fees structure is essential for promoters and agents. Buyers should also be aware of the complaint filing fees. The RERA agent fees and promoter fees are subject to revision by the authority.

Promoter Registration Fees:

• Based on Land Area (Sq.m):
  • Residential Projects: For instance, ₹10 per square meter for projects up to 1,000 sq.m. and ₹15 per square meter for projects exceeding 1,000 sq.m. There’s often a maximum cap (e.g., ₹10 lakh).
  • Commercial Projects: Fees might be higher, for example, ₹20 per square meter up to 1,000 sq.m. and ₹25 per square meter for areas above that, also with a maximum cap.
  • Mixed-use Projects: These will have a specific fee structure, often falling between residential and commercial rates, or calculated based on the predominant use.
• Online Payment Process: Fees are generally paid online through the RERA Odisha portal during the application submission.

Agent Registration Fees:

• Individual vs Firm Fee: For individual real estate agents, the registration fee might be around ₹10,000. For entities other than individuals (like companies or partnership firms), the fee could be ₹50,000.
• Validity Period and Renewal Fee: Registration is typically valid for a specific period (e.g., 5 years), after which it needs to be renewed by paying a renewal fee, which is generally lower than the initial registration fee (e.g., ₹2,000 for individuals).
• Late Charges: Delays in registration or renewal may attract penalties or late charges as prescribed by RERA Odisha rules and regulations.

Complaint Filing Fees:

• Minimum and Maximum Fee Range: To file a complaint with the RERA Authority or the Adjudicating Officer, a standard fee is applicable, often around ₹1,000 per complaint.
• Digital Payment Process: This fee is usually paid online through the RERA Odisha portal when submitting the complaint form.

RERA Odisha Complaint Filing & Grievance Redressal

RERA Odisha provides a structured mechanism for homebuyers to file a RERA complaint online; learn more in our guide on How To File A Rera Complaint.

• Steps to File a Complaint (Online):
  • Visit the official RERA Odisha website.
  • Locate the “Complaint Registration” or similar section.
  • Fill in the prescribed complaint form (often Form ‘M’ or a similar designated form) with details of the complainant, respondent, project details, nature of the complaint, and relief sought.
  • Upload supporting documents.
  • Pay the applicable RERA Odisha complaint filing fees online.
  • Submit the form and note the acknowledgment or complaint number for future reference.
• Document Checklist: 
  • Copy of the Agreement for Sale.
  • Proof of payments made to the developer/agent..
  • Any other relevant documents supporting the claim.
• Response Timeline: The RERA authority aims to dispose of complaints within a stipulated period (often 60 days from filing), though complex cases may take longer.
• Escalating to Appellate Tribunal (REAT): If a party is dissatisfied with the decision of the RERA Odisha Authority or Adjudicating Officer, they can file an appeal before the Odisha Real Estate Appellate Tribunal (REAT) within a specified timeframe.
• Refunds, Compensation, Penalties: Based on the merits of the complaint, RERA Odisha can order refunds with interest, compensation for losses incurred, and impose penalties on errant parties.

RERA Case Status Checker 

Tracking the status of a complaint filed with RERA Odisha is important. Here’s how you can check RERA case status and stay informed about Odisha RERA case updates.

• How to Check Case Progress: The RERA Odisha website (rera.odisha.gov.in) is the primary platform to check your RERA Odisha complaint status.
• Search by Case Number / Project Name:
  • Step 1: Visit the official RERA Odisha portal.
  • Step 2: Look for a dedicated section like ‘Case Status’ or ‘Complaint Status’ or ‘Order Search’. You might need your RERA Odisha login credentials if you filed the complaint as a registered user.
  • Step 3: Enter your unique case number or complaint number. Some portals might also allow searches using project name or promoter name, although the case number is usually the most direct method.
• Understanding Order Details & Hearing Dates: The portal may provide information on the last hearing date, next hearing date, interim orders passed, and final orders.
• Importance of Case Tracking for Buyers: Regularly checking the case status helps buyers understand the progress of their complaint, prepare for upcoming hearings, and be aware of any directives issued by the authority. If a direct online tracking system for individual cases is not prominently featured, you may need to check published cause lists or contact the RERA Odisha office for updates.

RERA Odisha Office Details

For official communication, inquiries, or to visit the RERA Odisha office address in person (if necessary), here are the contact details. 

Full Postal Address	Odisha Real Estate Regulatory Authority (ORERA) 3rd Floor, Block-B, Toshali Bhawan, Satya Nagar, Bhubaneswar – 751007, Odisha
Helpline & Complaint Number	(0674) 2573597, 2573697
Email	[email protected]
Working Hours	10:00 AM to 5:30 PM on weekdays

Who is the RERA Odisha Chairman?

As of early 2025, Mr. Asit Kumar Mohapatra is the Odisha RERA chairman. He oversees the Authority’s overall functioning, ensures compliance with RERA provisions, and adjudicates disputes.

Latest News About RERA Odisha

Recently, RERA Odisha has been actively taking measures to enforce compliance among developers. For instance, reports indicate that the authority has been identifying and taking action against builders who have failed to meet their obligations, including the payment of penalties for violations of RERA norms. Such steps reinforce RERA’s commitment to protecting homebuyer interests and ensuring a regulated real estate environment in the state.

RERA (Real Estate Regulation and Development) for Other Cities and States

How NoBroker can Help?

Navigating the real estate market involves careful verification and legal understanding, areas where RERA Odisha plays a vital role. NoBroker can assist by providing a platform where users can find properties, many of which are from RERA-compliant projects. We encourage all users to independently verify the RERA registration details of any project or agent using the official RERA Odisha website before making any commitments. Using RERA tools and information, coupled with NoBroker’s extensive listings and services, can help you find your property with greater legal peace of mind.

Final Tip: Never Buy Unregistered Projects. To safeguard your investment and ensure legal protection, always verify that a project is registered with RERA Odisha before you consider buying. Investing in a non-RERA registered project carries significant risks.

Frequently Asked Questions

Q: What is the full form of RERA Odisha? 

Ans: RERA Odisha stands for Odisha Real Estate Regulatory Authority. RERA itself stands for Real Estate (Regulation and Development) Act.

Q: Is RERA registration mandatory for all projects in Odisha? 

Ans: Yes, RERA registration is mandatory in Odisha for all commercial and residential real estate projects where the land area is over 500 square meters or the number of apartments to be developed is more than eight. All real estate agents must also register.

Q: What are the primary benefits of RERA Odisha for homebuyers? 

Ans: Key benefits include transparency in project details and timelines, protection against project delays with compensation clauses, secure advance payment limits, and an effective grievance redressal mechanism.

Q: How can I check if a project is RERA registered in Odisha? 

Ans: You can check the registration status of projects and agents on the official RERA Odisha website (rera.odisha.gov.in) by searching with the project name, promoter name, or RERA registration number.

Q: What is the fee for filing a complaint with RERA Odisha? 

Ans: A nominal fee (e.g., ₹1,000) is typically required to file a complaint with RERA Odisha. This fee can be paid online through the portal.

Loved what you read? Share it with others!